Course Introduction to ITIL Dr. Bayo Omoyiola with his vast knowledge and experience in ITSM begins to teach you about the basics of Information Technology Service Management. IT Service Management 0 out of 2 steps completed0% 2 Lessons Dr. Bayo Omoyiola with his vast knowledge and experience in ITSM begins to teach you about the basics of Information Technology Service Management. Please listen attentively and lets have you comments at the end of the course Lessons Introduction to ITSM Introduction to ITIL