Language & Voice

Language & Voice

John examines JD Salinger’s novel The Catcher in the Rye. John pulls out the old school literary criticism by examining the text itself rather than paying attention to the biographical or historical context of the novel. Listen, words matter. The Catcher in the Rye has managed to endure without a movie adaptation because a lot […]

The Roman Empire

The Roman Empire

John explores exactly when Rome went from being the Roman Republic to the Roman Empire. Here’s a hint: it had something to do with Julius Caesar, but maybe less than you think. Find out how Caesar came to rule the empire, what led to him getting stabbed 23 times on the floor of the senate, and […]

Introduction to Service Management

Introduction to IT Service Management IT service management is the craft of implementing, managing, and delivering IT services to meet the needs of an organization. It ensures that the appropriate mix of people, processes, and technology are in place to provide value. In other words: ITSM is the art of making a business run. How […]